Concierge Program
MWG Broker Services is committed to providing VIP service to every customer, therefore, we are pleased to announce the Concierge Program.
The Concierge Program will focus on servicing the needs of our customers. Our goal is to make sure the employees enrolled understand their secondary medical plan, known as the Premium Saver Plan. We also want to ensure everyone is aware of the importance of utilizing the two-card health insurance program. Our most successful clients seem to be those whose employees and families clearly understand how to use the two-card system.
Services Provided:
- Overview of Billing, Eligibility, Claims & the Two-Card System
- Guidance for the Group Administrator on utilization of the MWG Group Portal
- Periodically, throughout the year, I will reach out to you to see how the Premium Saver Plan is working for your group, and to see if I can be of any assistance.
How to enroll you the group in the Concierge Program
- Offer the Concierge Program when you sell the Premium Saver Plan to the group
- Once accepted by the group, notify your assigned Territory Manager
- Once the group is enrolled, the group will be contacted personally.