Tiffany Thompson, Concierge Program Coordinator

Premium Saver Success Tips

Tiffany Thompson, Concierge Program Coordinator

Educating your clients is key to making the Premium Saver a successful product. Do they understand their plan benefits? Do their employees know how to use the two-card system?

Tips for Group Administrators

Know your group number! This number is required to register for the Group Portal.

  1. New to the Group Portal: https://my.mwadmin.com/register/"InsertGroupNumberHere"
  2. After registration, access the Portal using the following URL: https://my.mwadmin.com.

Tips for Employees

Two-Card System

The employee should present both their primary and secondary insurance cards every time they see their provider.

Client Portal

  1. Register: The group number is needed. The employee can get the group number from the group administrator.
  2. Easy access to view or download processed claims.

Provider Questions

If the employee encounters a provider that is unsure of who the secondary carrier is and/or doesn’t understand how to file claims, they should reach out to Customer Service at 1-888-888-2519.

Access Client Portal   Email Customer Service

Claims Process

The image below demonstrates our simple claims process:

Claims Process Illustration