Quarterly Newsletter

As we enter the final quarter of 2026, we’re reminded that strong relationships are at the heart of everything we do at MWG Broker Services. This busy season brings opportunities to reconnect with clients, review their needs, and lay the groundwork for a successful year ahead. It’s also a time to pause and thank the agent partners who place their trust in our team throughout the year.

For this quarter’s featured article, we caught up with Robin Williams, Senior Vice President of MWG Broker Services, to reflect on 2026, share advice for finishing the year strong, and discuss opportunities for 2027. Robin also shares a heartfelt message of appreciation for the agents whose dedication makes a difference in the lives of the individuals, families, and businesses they serve.

As you reflect on 2026, what are you most proud of at MWG Broker Services, and how have our agent partners contributed to that success?

As I reflect on 2026, what I’m most proud of at MWG Broker Services is not just what we accomplished, but the people and relationships that made it possible.

I’m incredibly thankful to our agents. They have trusted us, believed in us, brought opportunities to us, and allowed us to be part of serving their clients. Those relationships mean so much to me because they are built on trust, communication, and a shared desire to do what is best for the people we serve.

I’m so proud of our team. When opportunities came our way, everyone stepped up and did their part. We supported one another, worked through challenges, celebrated successes, and kept moving forward together.

I truly believe our success is a blessing, and I’m reminded of the scripture, “I planted, Apollos watered, but God gave the increase.” 1 Corinthians 3:6

The fourth quarter is a busy time for agents. What advice would you offer for finishing the year strong while keeping clients’ needs at the forefront?

Most of all finish the year with integrity and gratitude. Do the right thing for the client, even when it may not be the easiest or fastest path. If we keep that mindset, the goal isn’t simply to finish the year strong – it’s to finish it knowing we served our clients well, honored the relationships entrusted to us, and gave our very best.

“Whatever you do, work at it with all your heart, as working for the Lord.” Colossians 3:23

Looking ahead to 2027, where do you see the greatest opportunities for agents, and how can MWG Broker Services help them prepare?

Looking ahead to 2027, I see tremendous opportunities for agents to grow their business by strengthening existing client relationships, identifying new opportunities, and offering solutions that meet the changing needs of employers and their employees.

At MWG Broker Services, our goal is to make it easier for agents to do business with us and help them succeed. With resources like Group Connect and our Broker Portal, agents have tools available to simplify the quoting process, manage their business, and better serve their clients.

One of our greatest strengths is our team. Our territory managers and staff are here to provide personalized support, answer questions, help identify opportunities, and work alongside agents to grow their book of business.

As we move into 2027, our focus is simple: strengthen our partnerships, provide the tools and support agents need, and help them achieve greater success. When our agents succeed, we succeed!

How can agents use the Premium Saver Plan and the other products available through MWG Broker Services to help clients build a more complete insurance package that fits their needs and budget?

At MWG Broker Services, we understand that every client has different needs and budgets. Our goal is to give agents a variety of products and options to help them build a more complete benefits package while keeping coverage affordable.

The Premium Saver Plan is a great example of how agents can help employers find ways to manage healthcare costs while still providing valuable benefits to their employees. By combining the Premium Saver Plan with other products we offer, such as dental, vision, accident, critical illness, and other supplemental coverage, agents can help fill potential gaps in coverage and provide additional financial protection.

We encourage agents to look at the overall needs of their clients rather than focusing on just one product. Sometimes adding an affordable supplemental benefit can make a big difference in the value of the overall package.

Our territory managers and team are here to help agents explore options, compare solutions, and find the right combination of products for their clients.

At the end of the day, it’s about giving agents the products and support they need to offer more value to their clients while helping them stay within their budget.

As we approach Thanksgiving and the holiday season, what message would you like to share with our agent partners?

As we approach Thanksgiving and the Christmas season, I want to take a moment to simply say THANK YOU.

Thank you for trusting MWG Broker Services, for allowing us to be a part of your business and for the relationships you’ve built with our team. We know you have choices, and we never take your trust or your partnership for granted.

This time of year is a good reminder that success is about so much more than numbers. It’s about people, relationships, families, and the opportunity to make a difference in the lives of those we serve. We are truly grateful to every agent who has allowed us to walk alongside them this year.

I hope each of you takes time during the holidays to slow down, enjoy your families and loved ones, and reflect on the many blessings in your life.

“Give Thanks to the Lord, for he is good; his love endures forever.” Psalm 107:1

From all of us at MWG Broker Services, thank you for being part of our family. We are grateful for you, grateful for your partnership, and excited about what God has in store for all of us in the year ahead.

Wishing you and your families a very blessed, joyful and happy Thanksgiving and holiday season.